Summit Schedule

The region's only leadership conference for the serviced apartment, extended stay / aparthotel and short-term rental sectors.

Take a 'peek behind the curtain' of London's newest communal residence brand

Confirmed delegates only.

A maximum of 50 places are available! Registrations will open two weeks prior to the event.

Confirmed delegates will receive an online sign up form link, please fill in to secure your place. If you are registered and have not received the form, please email to resend the link

Who can forget that barmy Summer evening on our exclusively chartered 'Reveller' boat spending a couple of hours cruising the Thames and taking in the best sights of London over drinks and light bites. There will be plenty of networking opportunities with lots of serviced apartment and hospitality leaders*, including our own George Sell, Editor, Serviced Apartment News over a drink or two in the (for once!) glorious British weather.

An evening not to be missed!


Confirmed delegates only will receive an online sign up form link, please fill in to secure your place. If you are registered and have not received the form, please email to resend the link

Dresscode: Smart Casual

Address: 200 Westminster Bridge Rd, Lambeth, London SE1 7UT

WiFi: Unlocked, please search for ‘Park Plaza Westminster’

It's never too late to grab your mat and join Stephen Marks for our serviced apartment yoga class!

Limited to 15 places with complimentary use of guest changing room facilities.

Confirmed attendees only will receive an online sign up form link, please fill in to secure your place. If you are registered and have not received the form, please email to resend the link

Day 2

Stephen Marks

Mind Body Building

A great opportunity to take coffee and a pastry and network whilst meeting our exhibitors to discover innovative ways to grow your business.

Jim Dolan, Managing director, Technology Consulting, KPMG LLP

Piers Brown, CEO, IHM welcomes everybody.

Piers reviews the last 12 months and looks to the future in conversation with industry leaders:

• Owner / operator - Filippo Cavandoli, CEO, NOMAD Aparthotels
• Operator - Brian Proctor, COO, BridgeStreet
• Distribution
• Investor

Day 2

Piers Brown

International Hospitality Media

The latest REVPAR and occupancy statistics for serviced apartments and extended stay hotels. Information presented to be based on historical trends and future forecasts with a focus on UK and Europe including Q and A.

• Presentation by Thomas Emanuel, Director - STR

A minimum of 30 minutes to engage, network and check out some solutions for your business in the exhibitor area

There are thousands of new prop tech companies competing to solve the real estate sector’s problems – existing or imagined – but very few will succeed.

Innovative companies that have recently received substantial funding are those that are rethinking and automating many processes within a master lease model.

How important is prop-tech to real estate investors and how do they cut through the hype. 

Paul Besnainou, Founder and Exec chairman, Sweet Inn

Jay Roberts, CEO and Co-Founder, Domio (tbc)

Day 2

Paul Besnainou

Sweet Inn

Day 2

Jay Roberts


Work, rest and play - the rise of mixed-use co-work and co-living development.

Modern travellers are not looking for demarcated areas to work, sleep, eat and socialise – they want it all in one building.

What role do serviced apartments and extended stay play in mixed-use development? A focus on the mixed use 'stack' and diversification of yield, and the various roles of operators, owners, property managers and multi-family units.

Which brands are addressing this need in the most exciting and innovative ways?

Paul Rands MRICS, Vice President, Development, BridgeStreet

Daniel Jung, GM UK and Ireland, VP expansion EMEA, QUARTERS (tbc)

Thomas Lamson, Chief development and project officer, Aparthotels Adagio (tbc)

Day 2

Paul Rands


An in-depth look at the state of the real estate transaction and investment market with a focus on who is raising and deploying capital - what sectors are the deals happening, where in the cycle are we and life beyond BREXIT.

In conversation with Robin Clifford, Territory Manager, Northern Europe & Serviced Apartment Lead EMEA, Airbnb

Discover something useful for your business and engage with our exhibitors

Break down in to smaller groups and choose two groups (30 mins each) for collaborative discussions over a prosecco or two on the following topics:

1) Finance landscape - Tony Diamond, CEO and Founder, StayTony

2) Design: the apartment of the future

3) Co-Living / Co-working

4) Short term rentals

5) Relocation

6) Global mobility 

7) Student housing


Day 2

Piers Brown

International Hospitality Media

Day 2

George Sell

International Hospitality Media

Day 2

Tony Diamond


What will the distribution landscape look like in 2025? Will Google and Facebook be the dominant channels or are there a new wave of distributor specialists going to take more market share? How will apartment agencies adapt?

Michael McCartan, Managing director, Duetto

Shabina Awan, The Apartment Service


How to use technology and IOT to drive efficiencies in operations and data management to enable better decision making and a ‘healthy building’

Hosted by Bournemouth University, Tourism and Hospitality with:

Stephen Marks, Healthy buildings specialist

Juan Aguirre, Director Hospitality & MDU,  Ruckus Networks - an ARRIS company

Felipe Ávila da Costa, CEO, Infospeak

Day 2

Stephen Marks

Mind Body Building

Afternoon 'happy hour' drinks - well almost, at least 30 minutes to re-energise

In conversation with leaders from innovative companies in the short term rental sector:

Fran Milsom, Director, Air Agents


Meet the leaders as they discuss what they have learnt at SAS Europe: the opportunities and challenges for their company and outlook for the future over a cool drink.

Harvey Hernandez, Co-Founder / CEO - Niido, and CEO Newgard Group

Stephen McCall, CEO, SACO The Serviced Apartment Company (tbc)

Karim Malak, CEO, Adagio Aparthotels

In this open session, attendees are encouraged to 'take to the chair' highlighting a topic they would like to raise for contributions from the collective.

You must be in it to win it! And this year, we have some fun and exciting ways to win some pretty awesome prizes.

Closing Remarks

Day 2

Piers Brown

International Hospitality Media

Agenda Gallery

Use the arrows and the slider to take a glimpse at the days ahead.


"I’ve really enjoyed the conference. It’s my first time here so it’s great to meet other serviced apartment companies, to discuss future opportunities and what we can do together to make the sector more well known"

Ilkka Ylilauri, Director, Forenom

Subscribe and keep up-to-date