Summit Schedule

The region's only leadership conference for the serviced apartment, extended stay / aparthotel and short-term rental sectors. Dresscode: Smart Casual

Take a 'peek behind the curtain' of London's new and cutting edge, real estate / hospitality and co-working venues.

Wilde Aparthotel by Staycity, 11 Adam St, London WC2R 0DE

 

Stow-Away, 137 Lower Marsh, Waterloo, London, SE1 7AF

A new sustainable and eco friendly apart hotel concept made from 26 re-purposed shipping containers, stylishly designed to provide a snug comfortable sleeping experience.

 

Confirmed delegates only.

A maximum of 50 places are available! Registrations will open two weeks prior to the event.

Please email Natalie@internationalhospitalitymedia.com to secure your place.

 Join us at our 'secret venue' in Central London - soon to be announced

Confirmed delegates only - email natalie@internationalhospitality.media to secure your place.

It's never too late to grab your mat and join in our first ever serviced apartment yoga class!

Email: Natalie@Internationalhospitality.media to secure yours!

Limited to 15 places with complimentary use of guest changing room facilities.

Day 2

Marcia Gomez

Cotels Serviced Apartments

A great opportunity to take coffee and a pastry and network whilst meeting our exhibitors to discover innovative ways to grow your business.

BREAKFAST DEBATE: Operator, TMC, OTA and corporates debate the pros and cons of direct booking within a managed programme and why choice of distribution channel matters.

Breakfast with Mark Harris, Travel Intelligence Network in conversation with:
• Travel management company: Rachel Newns, Hotel Product Manager, FCM
• Serviced apartment agent: Jo Layton, Managing Director, Group Commercial Sales, The Apartment Service
• Distribution: Gwenael Merlin, VP Travel Retailers, Travelport

Day 2

Mark Harris

Travel Intelligence Network (TIN)

Day 2

Gwénaël Merlin

Travelport’s Hospitality

Piers Brown, CEO, IHM welcomes everybody.

Piers reviews the last 12 months and looks to the future in conversation with industry leaders:

• Operator - Karim Malak, CEO, Adagio
• Travel buyer - Jan Jacobsen, Global Accommodation Manager, AIG and Serviced Apartment Awards Buyer of the year
• Distribution - Steve Burns, Managing Director, EMEA / APAC, BridgeStreet
• Technology - Jeff Swanson, Managing Director, EMEA - RMS, The Hospitality Cloud
• Legal - Joe Payne, Head of Litigation, Katten Law

Day 2

Piers Brown

International Hospitality Media

Day 2

Steve Burns

BridgeStreet

Day 2

Joe Payne

Katten

What’s wrong with the hybrid operator/agent model? Does it matter when agents cross-sell each other’s products? The session will look at what corporates need and whether that need is being met.

Mark Harris, Travel Intelligence Network in conversation with

Patrick Hegan, Director, Everyport - Global Corporate Housing Solutions


Day 2

Mark Harris

Travel Intelligence Network (TIN)

The latest REVPAR and occupancy statistics for serviced apartments and extended stay hotels. Information presented to be based on historical trends and future forecasts with a focus on UK and Europe including Q and A.

• Presentation by STR

A minimum of 30 minutes to engage, network and check out some solutions for your business in the exhibitor area

Demand management, dynamic pricing and direct booking, what's next for GDS, TMC's and OTA's in the 'grab' for distribution inventory?

Hosted by Ally Northfield, Director, Revenue by Design

• Irene Roberts, Director Market Management, UK & Ireland, Expedia Inc
• Ilkka Ylilauri, Director, Forenom Aparthotels
• Jennifer Kim, Director of Revenue Management, Cycas Hospitality

Day 2

Irene Roberts

Expedia Group

Day 2

Ilkka Ylilauri

Forenom Aparthotels

Day 2

Jennifer Kim

Cycas Hospitality

There’s lots of talk about guest experience, but what does best practice look like, who delivers it, and does it matter anyway? One speaker will put the case that value for money is always top priority.

Jade Burke, Editor, PA Life in conversation with:
• Simon Morrison, CEO, Select Apartments
• Sandy Chander, PA to Ricky Martin and communications & marketing officer at Hyper Recruitment Solutions Ltd (HRS)
• Declan Halton-Woodward, EA to the CEO of Handelsbanken Wealth & Heartwood Investment Management

Day 2

Jade Burke

PA Life

Day 2

Declan Halton-Woodward

Handelsbanken Wealth & Heartwood Investment Management

Day 2

Simon Morrison

Select Apartments

Day 2

Sandy Chander

Hyper Recruitment Solutions Ltd (HRS)

Leading hotel, aparthotel / extended stay and serviced apartment developers and operators speak out on their approach to real estate. What are the pros and cons for each?

withh:
• Vivek Chadha, CEO, The Nine Group
• Barry Hickey, Development director, Staycity Aparthotels
• Paul Rands, VP, Development, BridgeStreet
• Thomas Lamson, Director - development and programmes, Adagio

Day 2

Vivek Chadha

Nine Group

Day 2

Barry Hickey

Staycity Group

Day 2

Paul Rands

BridgeStreet

DEBATE: Airbnb is gaining traction in business travel, so why can’t serviced apartment operators accept they are here to stay? Two travel buyers with contrasting views will lead the debate on whether the 'game changers' have a place in managed travel.

 • Helen Jeffreys, Travel Service Manager at PricewaterhouseCooper

 • Matthew Parsons, Editor, Buying Business Travel

Day 2

Matthew Parsons

Buying Business Travel

Investment outlook: serviced apartment investors - the 'have invested' v the 'have not invested' and what's 'hot' and what's 'not' from the eyes of investors.

Moderator: Tony Ryan, Managing Director, Global Mergers and Acquisitions, Hotels and Hospitality - JLL

Panellists:
• Will Dear, Principal, Crosstree Real Estate Partners
• Lauren Okada, Vice President, Brookfield Property Group
• Blackrock (tbc)

Day 2

Lauren Okada

Brookfield Property Group

Day 2

Will Dear

Crosstree Real Estate Partners

Buyers, suppliers and TMCs put forward their future visions for what serviced apartment products and amenities should look like by 2030, how they will be sourced and how the supply chain will benefit.

Hosted by Mark Harris, Travel Intelligence Network in conversation with

Rachel Newns, Hotel Product Manager, FCM

Gary Lewis, Director and owner, Cornflake

Day 2

Chris Pouney

Severnside Consulting

Discover something useful for your business and engage with our exhibitors

Co-hosted by Piers Brown, CEO, and Daniel Englender, Managing director, Benjamin West International

Break down in to smaller groups and choose two groups (30 mins each) for collaborative discussions over a prosecco or two on the following topics:

• Finance landscape - hosted by Andrew Harrington, AHV Associates

• Design: the apartment of the future
The Smart Home and other on property services: an outline on the 3 smart home contenders, and how Amazon, Google and Apple will revolutionize apartment living. From using these devices to capture guest contact and payment information, to delivering innovative services (grocery and restaurant delivery, property guides, local experiences) to help drive incremental revenues. Examining strategies that leverage these interesting developments and aign managers with some potentially powerful allies in the battle for the guest. Hosted by Alex Nigg, Founder, Properly and Paul Loram Co-Founder, YourWelcome

• Branded residences - capitalising on the mixed use, luxury trend opportunity - hosted by Chris Graham, Graham Associates

• Legal - succeeding despite global regulatory changes - Zoning/Planning around the globe-the Airbnb affect; AML-new provisions on procedure (4th/5th Directives) and Anti-bribery; Brand Management and protection/Cyber; Private prosecutions against corporates (our clients) and include eg crowdfunding; smart rooms and technology. Hosted by Terry Green, Deputy Managing Partner, Katten Law and Doron Goldstein, Partner, Katten Law.

• Short term rentals -

• Serviced Apartment Charter - how can the industry drive more awareness? - hosted by George Sell, Editor, Serviced Apartment News

• The energy concierge - revealing hospitality's best-kept energy saving secrets - hosted by Frazer Duris, Businesswise Solutions and Alfred Eeltink, Hotel Facility Concepts

• Preparing your business for a sale - hosted by Max Thorne, Chief Executive, MRP Advisory, and Lee Curtis, Co-CEO, RESIDE Worldwide

• How to attract the Chinese guest
Serviced apartment operators are seeing a major boost in Chinese visitor numbers, with many avoiding hotels in favour of Serviced Apartments says China Daily. A recent VisitBritain report shows overseas visits from China during the first six months of 2017 were up by 47 per cent compared to 2016 - to a record 115,000. Spending was also at record levels, at £231 million pounds, which was up 54 per cent on the first six months of 2016. Each Chinese visitor spent more than £2,000 pounds on average.

With a population of 1.38 billion people, the Chinese economy growing at 6.7% (source: World Bank) and outbound travel predicted to grow by 10% in 2018, it is a misconception that China is an 'easy' hospitality market - only 6% of the population have passports. We shall discuss how a typical Chinese traveller starts researching for his/her trip and makes the decision/bookings. How can European hoteliers reach out to Chinese travellers despite Google, Facebook, Twitter, YouTube  being banned in China.

Hosted by Kate Xiong Britton, Director - UK and Ireland, CTrip International, and Cho Wong, managing director, Compass Edge Europe.

Day 2

Cho Wong

Compass Edge Europe

Day 2

Frazer Durris

Businesswise Solutions

Day 2

Piers Brown

International Hospitality Media

Day 2

George Sell

International Hospitality Media

Day 2

Daniel Englender

Benjamin West

Day 2

Henry Bennett

YourWelcome

Day 2

Chris Graham

Graham Consulting Solutions

Day 2

Max Thorne

MRP Group

Day 2

Andrew Harrington

AHV Associates

Day 2

Lee Curtis

RESIDE Worldwide

Day 2

Terry Green

Katten

An in-depth analysis of 3 new brands and concepts in hospitality, based on the following criteria: investment costs, contracts, architecture/design, floor area/programming, competitive positioning and distribution.

Hosted by Glenn Haussman, No Vacancy
• Cuckooz Nest: Charlie Rosier, Director
• Stowaway: Vedrana B Riley, CEO, Ciel Capital
• Europe's first luxury boutique aparthotel: Jonathan Humphries, Chairman HoCoSo

The Brand X-Ray panel of experts:
• Arlett Hoff, director, HVS London
• Piotr Kubiczek, CEO, Hello Here
• Christopher Hager, Head of development, Zoku
• John Colley, Head of development, UK and Ireland, IHG
• Wilmott Dixon (tbc)

Day 2

Glenn Hausmann

Rouse Media

Day 2

Charlie Rosier

Cukooz Nest

Day 2

Vedrana B. Riley

Ciel Capital

Day 2

Christoph Hager

Zoku International

Technology is transforming every sector in hospitality, and serviced apartments are no exception. But how are operators and agents using digital technology to improve business performance, their products and the guest experience? Which technologies provide the best for serviced apartments and which ones do not? What are operators’ priorities and how will this affect demand and supply?

In this session we will also present the key findings from Serviced Apartment News' latest white paper – How technology will transform the serviced apartment sector by 2025. A copy of the printed report will be available at the event.

Moderator: Mark Harris, Travel Intelligence Network

Panellists:
• Séverine Obertelli, Head of Sales and Marketing EMEA, Maxxton
• Julie Grieve, Founder, Criton Apps
• Neil Salt, Managing Director, Aurora powered by Gooee
• Professor Dimitrios Buhalis, Head of Department of Tourism and Hospitality, Faculty of Management, Bournemouth University

Day 2

Mark Harris

Travel Intelligence Network (TIN)

Day 2

Dimitrios Buhalis

Bournemouth University

Day 2

Julie Grieve

Criton Apps

Day 2

Neil Salt

Gooee

Afternoon 'happy hour' drinks - well almost, at least 30 minutes to re-energise

With Brexit looming, serviced apartment developers and operators debate the pros and cons of the London capital v other European gateway cities. What will the new traveller landscape look like and what are the legal considerations?

Hosted by Philip Camble, Director, Whitebridge Hospitality

Panellists:
• Anja Mueller, Head of operations, Northern Europe, Adagio (France)
• Filippo Cavandoli, CEO, Nomad Aparthotels (Italy)
• Jan Winterhoff, Director of hotel development, GBI AG (Germany)
• Steven Smit, CFO, Shortstay Group (Holland)
• George Westwell, Director, Cheval Residences (London)

Day 2

George Westwell

Cheval Residences

Day 2

Philip Camble

Whitebridge Hospitality

Day 2

Steven Smit

Short Stay Group

Meet the leaders as they discuss what they have learnt over the last 2 days: the opportunities and challenges for their company and outlook for the future over a cool drink.

Host: Piers Brown, CEO, IHM, in conversation with:
• Chris Ahearn, CEO, Oakwood Worldwide
• Mohammed Al Marzooqi, managing director, Cheval Residences
• Guus Bakker, CEO, Frasers Hospitality - EMEA
• Anja Graf, CEO, Vision Apartments
• Sean Worker, CEO, BridgeStreet

Day 2

Anja Graf

VISIONAPARTMENTS

Day 2

Piers Brown

International Hospitality Media

Day 2

Mohammed Almarzooqi

Cheval Residences

Day 2

Chris Ahearn

Oakwood Worldwide

Day 2

Guus Bakker

Frasers Hospitality UK

Day 2

Sean Worker

BridgeStreet

Zoom around town on your own BridgeStreet bike

2 night stay for 2 in Adagio aparthotel Paris compliments of Adagio

2 night stay for 2 in any Adagio aparthotel in Europe compliments of Adagio

"Thank you for ABODA's inclusion into the inaugural SAS Americas. I was very impressed with the quality and content of the summit and look forward to seeing you again at the SAS Europe in London this summer."

Lee Curtis, president, ABODA

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